Sales Service Technician

As a Sales-Driven Service Technician, you will play a pivotal role in delivering exceptional on-site service and driving sales. You will assess customer needs, provide tailored solutions, and leverage your sales skills to offer value-added services. Equipped with a company vehicle, phone, and laptop, you will be empowered to succeed in this dynamic and rewarding role.

Essential Job Functions:

• Provide on-site service for systems such as sump pumps, sump pits, ensuring high-quality results for residential.
• Assess customer needs through a consultative approach, effectively communicating findings and offering tailored solutions to address specific requirements.
• Drive sales by identifying upsell opportunities and confidently closing the sale during service visits.
• Perform routine maintenance, inspections, and complex repairs on installed equipment and systems.
• Accurately document customer interactions, services provided, and sales transactions using company-provided tools such as Salesforce

• Previous experience in sales, customer service, or preventative maintenance is highly preferred.
• Strong communication and interpersonal skills with the ability to build rapport and trust with customers.
• Excellent problem-solving abilities to recommend appropriate solutions based on customer needs.
• Technical skills to perform inspections, maintenance, and repairs on a variety of equipment.
• Valid driver’s license and a clean driving record.

• Comprehensive benefits package including health insurance,  401K with company match, vision and dental insurance.
• Paid vacation, holidays, and ongoing training opportunities.
• Company-provided  cell phone, and service vehicle, with the ability to take the work truck home.
• Year-round work.

NOTICE 

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. This document is subject to change at any time without notice.